FAQs
Once you have finished adding items to your Cart, simply click on the "Check Out" button and we will guide you through the check out process.
Estimated processing time: 24 hours
Your processing time starts at the moment when we receive your order.
Estimated package arrival for in the:
Netherlands/Belgium/Germany: 2-3 business days
EU & UK: 3 - 5 business days
Worldwide: 7-15 business days
In most cases, the package will be delivered within the estimated time of arrival, we strive on all of our orders to be delivered within 2-5 business days. The customer will also be provided with a Track and Trace number. We ship everything from our warehouse in Europe, so you can enjoy faster shipping
We strive to process and ship orders promptly within 24 hours of placement.
Once your order has been processed, you will receive an email notification containing tracking information. Upon receiving the shipping email, you will find detailed tracking information to monitor the progress of your order.
We use a return period of 14 days during which the customer may return his or her package without giving any reason. These 14 days start when the package is received. Please note that the return shipment must be sent back to us within these 14 days.
Return conditions All returned items must be unworn and in pristine condition with all the tags still attached.
You can always contact us on social media like on Instagram or TikTok. We are happy to help. If you have any questions or comments, please feel free to contact us by email at nextvisionz.customerservice@gmail.com